OddHours Front Desk
Never miss another lead.
A calm operator console for AI phone reception, onboarding, support review, and live demo workflows.
Used by plumbers, coffee shops, and service businesses to stay on top of every call.
- 24/7 phone coverageAnswer every call automatically, even after hours. No missed leads, no voicemail.
- Qualified lead captureExtract service needed, urgency, location, and follow-up context from every conversation.
- Repeat caller memoryRecognize returning callers and surface their history so the AI picks up where it left off.
- Hot lead alertsInstant owner notification when a high-intent caller needs same-day service or urgent attention.
- Post-call textingAutomated confirmation texts to callers with booking details or next-step instructions.
- Operator review queueSurface calls that need human attention with capture quality scoring and review context.
How it works
Three steps to live phone coverage
Step 1
Configure your businessAdd your business name, services, hours, and FAQs through guided onboarding.
Step 2
Connect your phone numberPoint your Twilio number to the webhook and the AI receptionist goes live.
Step 3
Review and refineMonitor calls, review captured leads, and tune voice settings from the operator console.
Built for
Service businesses that live on the phone
- Plumbing and HVAC
- Electrical contractors
- Landscaping and lawn care
- Coffee shops and cafes
- Restaurants and catering
- Bakeries
- Property management
- Cleaning services
- Auto repair shops
- Medical and dental offices
- Legal intake lines
Inside the product
Portfolio health overview
Guided business onboarding
Call and lead review queue
Voice configuration and preview
Webhook recovery operations